Return Policy OWU Campus Store - effective Sept 2017
cached PROCESSING AND SHIPMENTS
Orders placed online are generally processed and shipped within three business days if items are in stock. If an ordered product is out of stock you will be notified via email. Please call 740-368-3395 to request expedited service. There is an additional charge for Overnight or 2nd Day orders.
Textbooks are fully returnable during the first week of classes if in original purchase condition. Shrink-wrapped books are non-returnable if the shrink-wrap is removed. Sealed or covered access codes that are opened or revealed in any way are non-returnable.
Full refunds require an original purchase receipt and will be made to the original method of payment or to an in-store credit within 30 days. Merchandise is fully refundable if in new, saleable condition with original price tags. Without a receipt, merchandise can be exchanged or an in-store credit can be issued for the current value of the item(s). All CLEARANCE merchandise are final sales and cannot be refunded.